Why should my business be dementia friendly?

Why would a Funeral business want or need to be dementia friendly? The best way to answer that is to describe three recent funeral arrangements, all of which involved a person living with dementia. The first example was an elderly lady who asked us to arrange her husband’s funeral. He had died in a care home from dementia. The lady, let’s call her Joan, was as grief stricken as any other new widow that I have worked with in over 30 years as a funeral professional. However she had an additional burden in that she had been parted for many…